Returns & Exchanges

At Bormioli Rocco, we stand behind the Italian craftsmanship of our glassware and home products. If you are not completely satisfied with your purchase, you may return eligible items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the glassware in its original box with protective padding to ensure it arrives at our facility without breakage.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.